Privacy Policy

Last updated: February 2026

NOSS Digital ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit nossdigital.online or engage our services.

1. Who We Are

NOSS Digital is a Google Ads agency based in Durban, KwaZulu-Natal, South Africa. We can be contacted at: liam.nossiter17@gmail.com

2. Information We Collect

We may collect the following types of information:

• Contact information — your name and email address when you book a call or contact us.
• Usage data — information about how you use our website, including pages visited, time spent, and referral source, collected via Google Analytics (only if you consent to cookies).
• Cookie data — small files placed on your device to improve your browsing experience and help us understand site usage. See Section 5 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and manage client relationships
• Improve our website and services based on usage patterns
• Understand how visitors find and use our site
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Google Analytics

With your consent, we use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand which pages are most useful and how to improve the experience. Google Analytics may set cookies on your device. You can opt out of Google Analytics tracking by declining cookies on our cookie banner, or by using the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses cookies to function properly and to understand how visitors use the site. We ask for your consent before placing non-essential cookies. The types of cookies we use include:

• Essential cookies — necessary for the website to function. These cannot be disabled.
• Analytics cookies — placed by Google Analytics to collect anonymised usage data. These are only set if you accept cookies.

You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting our site.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics data is retained for 26 months by default through Google Analytics.

7. Your Rights

Under South African data protection law (POPIA) and applicable regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Withdraw consent at any time

To exercise any of these rights, please contact us at liam.nossiter17@gmail.com.

8. Third Party Links

Our website contains a link to Calendly for booking calls. Calendly has its own privacy policy and we are not responsible for their data practices. We encourage you to review Calendly's privacy policy before submitting any information through their platform.

9. Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: liam.nossiter17@gmail.com